Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing and processing employee payments, and customer care. The Payroll Specialist must be able to handle ambiguity, be self-motivated to figure out the total picture, and propose recommendations.

This position is an individual contributor reporting to the Payroll Operations Manager.

Responsibility

• Assist with processing US payroll for 5,000 employees on a bi-weekly basis for one company FEIN that includes exempt and nonexempt employees
• Review wage calculations and audit reports for accuracy by making necessary adjustments or corrections as needed
• Maintain, calculate, and process all withholding orders such as garnishments and tax levies in the ADP payroll system
• Process manual checks for terminations
• Review employee data to process paychecks, including time and attendance files, LOA, tax changes, retroactive adjustments, garnishment paperwork, special payments, paid time off adjustments, and more
• Research and handle outstanding or uncashed checks or direct deposit issues
• Follow and maintain internal control policies, procedures, and compliance with respect to the payroll process, including, but not limited to, pay policies, payroll calendars, payroll checklists, process maps and other procedural documentation
• Provide exemplary service and respond to complex payroll related inquiries from employees, internal customers, and external third-party vendors
• Apply documented rules, past practices, or instructions on an independent level

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree or equivalent work experience
• 4 years of experience in payroll related responsibilities
• Experience with Microsoft Excel and PC
• Experience with Google Workspace

Preferred

• Proficient verbal and written communication skills
• CPP/FPC certification
• Ability to work in a fast-paced environment even during times of ambiguity
• Solid time management skills and the ability to prioritize assignments in a dynamic work environment
• Proficient computer, organizational, analytical, research and problem-solving skills
• Has completed self-initiated training necessary to remain current on payroll practices
• Ability to learn processes quickly for more efficient and effective results
• Experience with Workday and ADP systems
• The ability to adapt to change and adjust to changing business needs
• Demonstrated ability to hold information confidential with excellent judgment
• Excellent interpersonal skills, flexibility, and willingness to learn new things

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $32.88/hour - $46.97/hour

Illinois and Colorado: $30.34/hour - $39.46/hour

Washington and New York (including NYC metro area): $30.34/hour - $42.73/hour

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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